Finding out how something is done often takes longer than doing it. The manual is 120 pages long and the screenshot is from three updates ago.
The information exists. People still get stuck.
Content is more important than ever but it has to meet people in the right moment and be easy to follow.
Every way to learn it has a catch.
There is a video, but it’s a long recording or a marketing clip. The step you actually need is somewhere in the middle, shot from the wrong angle.
You ask a chatbot. It can only repeat what was written down, unclear parts included. Ask how exactly and you end up waiting for support.
Being shown how it’s done has always worked best, in a training or a well-made video. But both take weeks to put together.
One recording. Clear help for everyone.
Done for you or with you. Either way, it takes four steps.
Record it once
Film the task on a phone or record your screen.
Lulaa builds the steps
Composer turns the recording into clear steps with short clips and text, in your customers’ languages.
Share it where it’s needed
A QR code on the product, a link in your support replies or right inside your app.
See what works
Analytics show where people get stuck, so you know what to improve next.
Security and data protection.
Your guides hold your company’s know-how. Lulaa protects it at every step, from sign-in to sharing, so your IT team can approve it with confidence.
Enterprise sign-in
Microsoft single sign-on and two-factor authentication, enforceable across your organization.
Role-based access
Roles and workspaces decide who can view and edit what.
Secure sharing
Share guides openly, or keep internal ones and previews behind a password.
You own your data
Your content belongs to you and is used only to run your service.
Hosted in Germany
Encrypted in transit and at rest, processed under GDPR.
Continuously secured
Vulnerability checks before every release, regular backups and a defined incident response.
Security questionnaire and data processing agreement available on request.